Employment Opportunity at DM Education

Programme Advisor at an EdTech Company

Oxford City Centre

Would you love to help parents and teachers see their struggling readers succeed? Do you thrive in a training or teaching capacity? If you are looking to make a difference in the area of literacy education, this could be your dream job. It is ideal for recent graduates in languages and/or English.

We are a small, growing educational company that runs a successful online intervention for struggling readers around the world. We are looking for a new support team member who is able to work 25-40 hours a week at the company HQ in Oxford.

The Role

You will spend the bulk of your time training and supporting parents and teachers both in writing and on the phone. You will be teaching them how to use our online reading program, and giving advice and consultation as needed.

You will have occasional online face-to-face interactions with the children using the online lessons too, when they are in need of specialist help.

This is an extremely rewarding process since turning struggling non-readers into readers is such a life-changing outcome for each child.

As a small company, we are renowned for our highly personalised customer service. So any team member must be totally confident speaking on the phone to others, and enjoy interpersonal interaction. Though we will fully train you in our system, you must feel confident taking a teaching/advisory role when speaking to a wide variety of people. And your writing must be clear and accurate.

All of the work is computer-based, so you must have up-to-date digital skills.

We will fully train you in the main causes of reading difficulty and issues around learning difficulties. So no teaching or educational background is required. However you should be a quick learner, as there is a lot to absorb in the first few months. It is an exciting process, but a very detailed one!

There is a mix of other activities to get involved with at David Morgan Education, from developing new materials for our learners, to social media marketing. Some experience in social and digital marketing is a plus, but not a requirement for the role.

Personal Specifications

  • Degree-educated in languages or English
  • Perfect spoken and written English
  • Detail oriented
  • Interested in education/literacy
  • Very fast learner
  • Confident on the phone – really, you have to enjoy it! – interacting with parents in the UK, North America and Australasia.
  • Comfortable with a high degree of autonomy; after you are trained in the position you will be working directly with clients around the world
  • Highly computer literate
  • Some experience of digital marketing would be an advantage

Salary Etc…

The starting salary is £22-30K depending on experience. Part-time work will be paid pro-rata.

We take 5 weeks of holiday per annum, which includes a few days between Christmas and New Year, when we virtually shut down.

The office is at 29 Beaumont Street, Oxford OX1 2NP, although it is potentially possible to work from elsewhere at times.

There is the potential for flexibility in the working hours and several people in the company work a 4-day week. But it is normally a 9-5 routine.

The position is based on UK statutory employment law. There will be a six week initial trial, which can be extended by either party, if there are any doubts about the suitability of the candidate or the job.

Application Process

This really is a great job for the right person, for these reasons:

  • You will be having a huge impact on the lives of people in a very difficult situation. So you will never need to question the meaning of your work.
  • You will become a world-leading expert on reading, writing and dyslexia.
  • It’s an easy-going, small office environment, both in Oxford and in the dispersed support team.
  • There is the potential to expand into leadership within domains beyond your primary role.

So, first of all, if you are not feeling that it is potentially a dream job for you, please don’t apply! It would be a total waste for you to take the job.

If you do like the sound of the job, then you need to send in an application with the following three elements:

  1. Please include a basic CV with your employment history and education
  2. Please draft a letter/email to an imaginary friend with a bright 7 year-old daughter who is struggling to read, on the reasons why you think it might be worth them giving Easyread a go.
  3. Please also include a letter describing why you think you would be good at the primary role and what other areas you think that you could contribute to.

Please send your application to support@dm-ed.com with the subject heading Oxford Support Position Application.

Please apply by 17th June 2019.

Please send any questions you have to the email address above.


David Morgan and the Easyread Team