It is much more fun than I was expecting and Harriet loves it much more than I could have hoped. I have complete confidence that you will be able to deliver on your promise provided we put the work in on this end too. The fact that you were able to describe the difficulties that we were experiencing so clearly and accurately when I have not come across that before, and the fact that you put up the links to alternative services gave me the confidence that you had complete faith in your product.